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How dgt288 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account and process your payments through DANA, OVO, and GoPay.

Account data onlyDANA, OVO, GoPay wallet contextCookie controls availableYou can request your dataContact us anytime

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct, or delete the data we hold on your account — or if you have a question about how your DANA, OVO, or GoPay payment data is stored — these are the direct paths to our team. We aim to respond to all data requests within a reasonable timeframe, subject to verification of your identity.

Live Chat Start a live chat session from the account menu. Quickest way to raise a privacy question or request a data summary tied to your account.

Email Support Send your data access or deletion request by email. Include your registered account details so we can verify your identity before processing.

Account Help Centre Visit the Help Centre inside your account dashboard. The privacy section covers wallet data, cookie settings and account-closure data requests step by step.

What We Collect and Why We Hold It

dgt288 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — name, contact details, date of birth — and the payment details linked to your wallet when you transact via DANA, OVO, or GoPay. We do not store your full wallet PIN or password; those stay inside

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your e-wallet app. We also collect device and session data automatically when you browse or log in from your Android or any mobile browser, including IP address and session timestamps. This data lets us verify your account, process deposits and withdrawals, and flag unusual activity. We
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retain account records for as long as your account is active and for a legally required period after closure, which varies depending on applicable local law and eligible regions. Transaction logs tied to DANA, OVO, and GoPay transfers are kept in line with payment-processor requirements. If
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you are based in Depok or anywhere else in Indonesia, your data is handled subject to the laws of the jurisdiction that applies to your eligible region. We do not sell your personal data to third parties. We may share it with payment processors and fraud-detection
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services only where that is necessary to complete your transaction or protect your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and clarity around your data are not afterthoughts here. We use SSL encryption on all account and payment pages, and access to your stored information is restricted to the team members who need it to run your account. Here is how the four main areas of data handling work in practice.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. We do not store your wallet PIN for DANA, OVO, or GoPay — authentication stays inside the respective app.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which pages load slowly on mobile. You can adjust cookie preferences from your browser settings at any time.

Data Retention

Active account data is held while your account is open. After closure, we keep records only as long as local law in eligible regions requires, then delete or anonymise them.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies, or request deletion via live chat or email. Identity verification is required before we act on any request.

Common Questions About Your Data on dgt288

These are the questions we hear most often around account data, wallet privacy, cookies, and how to make a formal request. If your question is not here, reach us through live chat or email from your account page.

We collect your name, contact details, date of birth, and the account identifiers linked to your DANA, OVO, or GoPay wallet when you make a transaction. We do not collect wallet PINs.

We log transaction references and timestamps for each payment, but your full wallet credentials stay inside the e-wallet app. We hold only what is needed to match and verify a completed transfer.

Send a request via email or live chat from your account. We verify your identity first, then provide a summary of the data we hold, usually within a reasonable processing window.

Yes. Once your account is closed, you can request deletion. We remove personal data after the retention period required by applicable local law in eligible regions has passed.

We share data only with payment processors handling DANA, OVO, and GoPay transfers, and with fraud-detection services where needed to protect your account. We do not sell your data.

Adjust cookie preferences in your mobile or desktop browser settings. Session cookies are needed to keep you logged in; analytics cookies can be disabled without affecting account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoDgt288 Banking InfoAbout Us

How dgt288 Handles Your Personal Information

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

Account Security

Cookies and Tracking

Data Retention

Your Rights

Common Questions About Your Data on dgt288

01 What personal data does dgt288 collect when I register?

02 Is my DANA, OVO, or GoPay payment data stored on dgt288?

03 How do I request a copy of the data dgt288 holds on me?

04 Can I ask dgt288 to delete my account data?

05 Does dgt288 share my data with third parties?

06 How can I control cookies on dgt288?

Privacy Policy

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